Network Design and Upgrades
RillTech computer network consultants have developed quality solutions for many regulated and mission critical environments. Our IT expertise enables us to efficiently develop demanding and sophisticated IT solutions to meet our customers' business objectives to ensure realistic and easily manageable systems.
With our team of skilled, experienced and committed computer network and security consultants, we span a variety of services in order to rapidly identify clients' needs and provide solutions that include desktop, computer network and server technology, and connectivity from Local Area Network (LAN) to Wide Area Network (WAN) computer infrastructure.
Local and Wide Area Networks are two possible ways to configure your network. We evaluate existing methodologies and procedures, and existing management system capabilities based on your needs. With this assessment, we can prioritize network issues, build justifications for necessary improvements and evaluate the network's capability of handling future growth.
Network Cable Installation
Even if you have a wireless network, there are cables. Most of our clients have a mix of both these days. But they all started the same. Cabling. We know the proper ways of installation because we know that cable is the backbone of your network. Cat-5, Cat-6, fiber, voice, data, or most any other cabling you can throw at us.
Anyone can throw a cable on the top of your ceiling panel and call it good, but is it really good? Chances are it's not. Lights, electrical lines and other things can degrade the signal coming through your cables, resulting in poor performance and even stoppage. We have the knowledge to get your cabling in place and working correctly. We have done the network cable installation on new buildings as well as existing, so no matter the place, we have the solution. Even in unconventional locations, we have wire moldings to hide wires that can't be hidden in the walls, like isolated cubicles in the middle of the room. Faceplates with proper drop numbers ensure ease of installation and troubleshooting down the road. If you need a map of the drop locations, we can do that too!
Network Troubleshooting and Service
It can be very frustrating when a network goes down at a client's site. Because RillTech understands the feeling of frustration, we strive to troubleshoot the network (detect the problem and fix it) as quickly as possible to get the client back up and running. Network service that we perform includes software upgrades on current network hardware. We can also evaluate clients' current networks and make recommendations that will provide for a stronger, faster, network. Service work is a proactive measure that helps clients maintain the most up-to-date software as well as reliable connections on an ongoing basis.
LAN / WAN Solutions
LAN (Local Area Network) Solutions are an excellent addition to a workplace. Networks allow users to share software and even peripheral devices, thus cutting down the expenses for computer equipment. RillTech can assist your business by setting up a highly secure network. We can also install and implement a server for your network.
WAN (Wide Area Network) Solutions provide clients the opportunity to connect remotely to their offices. This remote office connectivity is beneficial for those clients who have staff working from other locations. A remote user is able to share information and receive information with others at the central office via the network, thus cutting down on other communication expenses. RillTech can implement remote connections to RillTech to allow for remote service by our technicians to diagnose and often resolve problems without having to come to your establishment.
PC & Macintosh Repair and Upgrades
You may want to upgrade your PC for a number of reasons. Maybe you want to speed up your CPU or use the newest version of your operating system software. Perhaps you need to upgrade a sound or graphics card to handle your newest equipment. Or maybe you need more space in your hard drive. All of these are reasons to upgrade. RillTech can help make your computer what you desire it to be. The most common upgrade requested of RillTech professionals is upgrading additional memory.
Computer maintenance and cleaning is a very important part of protecting the life of a computer. By being proactive, you can ensure that your computer, an important asset to your organization, will live its fullest life. In having maintenance and cleaning performed on your computer, you are choosing to keep it continuously running as well as possible. When a PC is brought in to RillTech for service, our team of skilled professionals begins by running a routine check on the system. This includes the following:
Making sure Microsoft Windows updates are current
Making sure Antivirus software is current and running properly
Checking the PC for any viruses or spyware that may be present
Cleaning out the inside of the PC to remove dust and dirt that has built up around the PC's protective cooling fan. Cleaning the inside of the PC thoroughly and routinely is essential. If the inside is not cleaned out, computer components that become overheated may cause severe damage to your PC.
Analyzing the PC for any upgrades or repairs that may need to be made, such as upgrading memory or replacing improperly running fans.
If hardware shows signs of failure, we have the utilities to run a diagnostic test on hard drives, memory, power supplies, and processors.
Hardware & Software Sales
We offer our clients a wide array of hardware and software to meet their needs. If we don't have a particular piece of equipment or software, we can get it for you.
PC systems are our most popular hardware item requested. We offer desktop systems and monitors as well. Our top selling desktop systems are the RillTech MidRange system and the RillTech Performance system. Other items in our hardware product line include routers and switches. Because unexpected incidences do occur, we keep a minimal stock of PC replacement parts on hand. These include CPU fans, power supply fans, network cards, mice, keyboards, and used monitors.
We offer our clients many choices for choosing application software that best fits their organizational needs. Our most popularly requested software items include Symantec Antivirus, Windows XP Professional operating system software, and Microsoft Office software.
Disaster Planning, Protection and Recovery
Even using the best security tools and procedures does not fully ensure that there will not be any interruption in information services. The interruption can come accidentally or can be done intentionally. Disasters occur with unnerving frequency; their adverse consequences increase for those who do not prepare for predictable contingencies. Although the chances of losing a system entirely are very slim, it still exists. This is the reason it is important to evaluate the consequences that can rise from losing a critical system. Plan for disasters and they won't be disasters. The costs to the company will vary according to the circumstances, that is, how long the service is unavailable and how important the information is that was lost. A well-operating organization must be able to recover the lost data quickly and restore the services without any delay.
Disaster prevention planning is a difficult process that requires a lot of technical knowledge and resources. Upper management has a hard time seeing the entire problem and committing to the solution. RillTech has more than ten years of experience in data protection and data recovery. This experience ensures that our professionals can prepare the best plan to restore information in the event of data loss due to any circumstances.
If you are interested and would like to get more detailed information about designing and developing the best disaster plan for your organization, or examining your current disaster plan, please do not hesitate to contact us. RillTech's more than ten years of experience on the field of data recovery and data protection ensures that we will develop and implement the most dependable and effective disaster plan.
Complete Security Planning and Consulting
Certified A+, Novell, and Microsoft network technicians are at your service! From installs to patches to making sure your e-mail is working, RillTech computer technicians and security consultants are on your side. Let our experience help you when things go wrong, and prevent them from doing so. Let us perform a computer security audit of your network to see if your security systems stand up to the test. Computer security audits can sometimes be a harsh reality check.
Cleanings, reloads, upgrades, add-ons, wireless: the list goes on and on. One of the most challenging aspects that the tech's deal with is viruses and spybots. Viruses are malicious programs that sneak into your computer network, usually via e-mail, and alter or destroy computers. Spybots are programs from the web that try to take over your browser and can cause serious damage to your operating system. Spybots includes cookies, e-mail trackers, programs that insert themselves into your start up group, and malicious web pages. When they get into your system, they send information to a server and upload where you go on the internet and/or your personal information including your credit card information, and passwords. Eventually, if you do not have them removed, it will kill your computer.
Our troubleshooting skills come from our vast experience with all types of networks, allowing us to get to the root of the problem quickly and efficiently, getting your network back up and working to maximize your uptime and lower your total cost of ownership. We deal with all NOS (Network Operating Systems) and can diagnose trouble spots and propose solutions for optimal performance. We diagnose and prevent computer network security issues on a daily basis. Hardware troubleshooting consists of diagnosing the problem and finding out solutions in the quickest possible manner. All of our tech's are equipped with Nextel phones, giving us a direct line to our office where we can order any replacement parts or fax quotes to you within minutes. We can also monitor network usage and backups remotely, heading off trouble before it begins giving your business a leg up on the competition. Updating the service patches and program updates keeps your network running smooth and error free with a decreased possibility for computer security risks such as viruses, spybots, and hackers.
It's a dangerous world out there. Let RillTech's computer network security consultants help you practice preventative maintenance. Don't let hackers get the best of your network. Network security is important. Our security consulting services can help keep your computers safe!
Internet Connectivity Solutions
RillTech offers many methods of getting clients connected to the Internet. Our experienced professionals will often recommend a service with which a client should sign-up based on their unique individual needs. Because we care about saving you time and making sure your needs are met, we can call the ISP (Internet Service Provider) to request service for you. From this point, we can provide the necessary networking equipment you will need in order to run a fast and secure connection throughout your office or organization.
Custom Database Programming
RillTech specializes in the development and programming of database applications using Microsoft Access and SQL Server. Applications range from a small stand-alone Access database to a database enabled Internet, or Intranet web site - using Active Server Pages/VB/Webclasses and SQL Server. Let RillTech's computer programmers create your custom visual basic or Access database application to make your life easier.
We undertake projects from initial concept through to the finished product. RillTech includes Analysis, Design, Programming and Testing.
Computer Security Penetration Testing
Computer Security is an important issue. You need to know that your computer network is secure. RillTech is working on penetration testing services for businesses to ensure that they are in the finest shape. We take a proactive approach to computer security.
Let us run some penetration tests on your machine to assure that your server is protected from attack. It is crucial that your network firewalls and equipment are updated with the most recent security patches to prevent hackers and other unwanted intruders.
It's a dangerous world out there. Let RillTech's computer network security consultants help you practice preventative maintenance. Don't let hackers get the best of your network. Network security is important. Our security consulting services can help keep your computers safe!
Computer Maintenance and Cleaning
One of the most overlooked aspects of having a computer is keeping it clean. Dirt and dust clog fans and overheats computer components, which can cause extreme trouble.
Most people don't think about it, but preventative maintenance and cleaning is very important to ensuring your computer runs correctly and lives as long as possible.
Network Uptime Maintenance Plan
The Network Uptime Maintenance Plan includes hardware and operating systems.
The RillTech Network Uptime Maintenance Plan provides a method for ensuring continuous operation of critical network components (servers, routers, etc.) through preventive measures. The primary focus is the continuous operation of the hardware and core operating system components that make up the server environment.
RillTech will initially evaluate the network, client, and server operation environment, recommend any required corrective measures, and then recommend measures for ensuring maximum network uptime.
Based upon your requirements, these measures may include such items as:
battery backup and/or generator
fault tolerant software such as RAID disks and/or mirror controllers
virus protection
operating system security updates
firmware updates
firewall protection
The RillTech Network Uptime Maintenance Plan then provides a technical review of your environment by RillTech technicians on a regular basis. This review may include on-site service as well as remote access service. Technical review may periodically indicate the need for upgrades to server equipment and core operating system requirements to accommodate new server requirements such as:
increased disk storage capacity
increased server throughput
changing business environments
take advantage of new technology
It is important to recognize that no amount of "up front" planning or ongoing review is a guarantee against unexpected downtime due to system failures -- elements such as viruses, bugs in server operating systems, and unexpected hardware failure that have potential to create unexpected downtime. The RillTech Network Uptime Maintenance Plan simply ensures that all reasonable effort will be put forth in preventative maintenance to keep your system current, despite changing conditions and technology.
It is also important to recognize that the RillTech Network Uptime Maintenance Plan does not provide for application level software support (such as QuickBooks or Microsoft Access). Also, in some cases, additional billable services may be required for updates or corrective measures that are identified or discovered during periodic review.
